Privacy Policy
At MerchantSaudagar.com, owned and operated by Merchants Integra Digital, we respect the privacy of individuals and businesses using our B2B global e-commerce marketplace. This Privacy Policy explains how we collect, use, disclose, protect, and retain information in connection with our website, marketplace services, business profiles, inquiries, RFQs, sponsorship programs, and related services.
1. About This Privacy Policy
This Privacy Policy applies to information collected through MerchantSaudagar.com and through related marketplace activities, including account registration, business profiles, product listings, inquiries, requests for quotation (RFQs), sponsored advertising services, billing activities, and customer support.
By using MerchantSaudagar.com, you acknowledge that your information may be processed as described in this Policy, subject to applicable laws and regulations.
2. Information We Collect
Depending on how you use the platform, we may collect information necessary to provide marketplace, account, communication, advertising, billing, security, and compliance services.
Account & Contact Information
This may include your name, email address, telephone or mobile number, login credentials, and other information required to create and manage an account.
Business Information
This may include business or trade name, business address, city, country, business contact information, company description, website details, product information, and other information voluntarily provided for your public business profile.
Marketplace Content
This may include product descriptions, product images, RFQs, inquiries, responses, advertisements, messages, documents, and other content submitted through the platform.
Tax & Business Compliance Information
Where required for billing, taxation, regulatory, or business verification purposes, we may collect information such as GSTIN, PAN, VAT or other applicable tax identifiers, business registration information, billing information, and related documentation.
3. Public Business Profile Information
MerchantSaudagar is a B2B marketplace designed to help businesses discover products, suppliers, manufacturers, exporters, traders, and other commercial partners.
Information that you choose to publish as part of a public business profile, product listing, advertisement, or other marketplace content may be visible to website visitors and other marketplace users.
You should not publish confidential, proprietary, financial, personal, or other sensitive information in a public profile, product listing, RFQ, inquiry, advertisement, or other marketplace content unless you intend that information to be publicly or commercially accessible.
4. How We Use Information
We may use collected information for the following purposes:
- To create and maintain user accounts and business profiles.
- To provide marketplace search, product discovery, inquiries, RFQs, and related business communication services.
- To facilitate commercial introductions between marketplace participants when requested through the platform.
- To provide, manage, measure, and improve sponsored advertising and business visibility services.
- To process orders, invoices, subscriptions, renewals, payments, refunds, and related billing activities.
- To calculate and apply applicable taxes and billing requirements where necessary.
- To maintain platform security and prevent spam, abuse, unauthorized access, fraudulent activity, and misuse.
- To communicate important account, service, transaction, security, and policy information.
- To comply with applicable legal, regulatory, tax, accounting, and governmental requirements.
- To analyse platform performance and improve our services, functionality, usability, and marketplace experience.
5. Inquiries, RFQs & Business Communications
MerchantSaudagar facilitates business-to-business communication. When you submit an inquiry, RFQ, or similar commercial request, information necessary to facilitate that communication may be shared with the relevant marketplace participant.
This may include your name, business information, contact details, inquiry content, RFQ information, and other information that you choose to provide as part of the commercial request.
Once information is shared with another business as part of a commercial interaction, that business may process the information independently. Users should review the privacy practices of the businesses with whom they choose to communicate or transact.
6. Payment & Billing Information
MerchantSaudagar may use third-party payment service providers to process payments for sponsorship packages, subscriptions, advertising services, renewals, and other paid services.
Payment Card Information
MerchantSaudagar is designed not to store raw payment card credentials such as full card numbers, CVV values, or banking passwords in its own application database. Payment information is handled through the applicable payment provider and its checkout or payment-processing infrastructure.
Depending on the payment method and provider used, transaction information such as payment status, transaction reference, amount, currency, billing information, subscription status, and tax-related information may be returned to MerchantSaudagar for order management, accounting, reconciliation, customer support, and compliance purposes.
Payment providers may independently process personal and transaction information under their own privacy policies and applicable regulatory requirements.
7. Third-Party Service Providers
We may use trusted third-party service providers where necessary to operate and improve MerchantSaudagar.
Depending on the services enabled on the platform, these may include providers supporting:
- Payment processing and payment security.
- Tax calculation and tax-related services.
- Email, communication, and notification services.
- Hosting, infrastructure, security, and technical services.
- Analytics, performance monitoring, and error diagnostics.
- Fraud prevention and security monitoring.
Such providers may process information only to the extent reasonably necessary to provide their services, subject to their applicable terms, privacy policies, contracts, and legal obligations.
8. When Information May Be Shared
We do not sell or rent personal information to third-party marketing data brokers as a business practice.
Information may nevertheless be disclosed where reasonably necessary for legitimate platform operations, including:
- Commercial interactions: to facilitate inquiries, RFQs, and other business communications requested by users.
- Service providers: to vendors and processors supporting hosting, payments, communications, tax services, security, analytics, or other platform operations.
- Legal and regulatory requirements: where disclosure is required or permitted by applicable law, regulation, court order, governmental request, or lawful enforcement process.
- Security and fraud prevention: where necessary to investigate or prevent suspected fraud, abuse, security incidents, or unauthorized activity.
- Business operations: where reasonably necessary in connection with corporate restructuring, merger, acquisition, financing, or transfer of relevant business assets, subject to applicable law.
9. Cookies & Similar Technologies
MerchantSaudagar may use cookies and similar technologies to support essential website functionality and improve the user experience.
These technologies may be used to:
- Maintain login and session functionality.
- Remember certain user preferences.
- Support country and city search functionality.
- Maintain security and prevent misuse.
- Understand general website usage and performance.
You may configure your browser to restrict or reject cookies. However, disabling certain cookies may affect the availability or functionality of some MerchantSaudagar services.
10. Data Security
We take reasonable technical and organisational measures designed to protect information against unauthorized access, alteration, disclosure, misuse, loss, or destruction.
These measures may include access controls, authentication mechanisms, secure communications, database protections, logging, monitoring, backups, and other security practices appropriate to the nature of the information and the services provided.
No internet transmission, computer system, database, or electronic storage environment can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or stored through the platform.
11. Data Retention
We retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, fulfil contractual or legal obligations, resolve disputes, prevent fraud, maintain security, and enforce applicable agreements.
Where information is no longer required for a legitimate business or legal purpose, we may delete, anonymise, or otherwise dispose of it in accordance with applicable law and our operational procedures.
12. Your Privacy Requests & Choices
Depending on applicable law and the nature of your relationship with MerchantSaudagar, you may have rights or choices regarding your personal information.
Requests may include correction of inaccurate information, questions regarding the processing of information, withdrawal of consent where applicable, or requests relating to deletion or access where such rights apply.
We may need to verify your identity and may retain information where required or permitted by applicable law, including for legal, tax, accounting, security, fraud-prevention, or dispute resolution purposes.
13. International Data Processing
MerchantSaudagar is intended to support international B2B commerce. Depending on the services and technology providers involved, information may be processed or accessed across different countries or jurisdictions.
Where information is transferred or processed internationally, we seek to do so in accordance with applicable legal requirements and appropriate contractual, technical, or organisational safeguards.
14. Children's Privacy
MerchantSaudagar is a business-to-business marketplace and is not intended to be directed toward children. We do not knowingly request personal information from children for independent marketplace participation.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
When changes are made, the revised version will be published on this page together with an updated “Last Updated” date. Your continued use of MerchantSaudagar after an updated Policy is published may be subject to the revised terms to the extent permitted by applicable law.
16. Privacy Contact
If you have questions about this Privacy Policy, wish to raise a privacy-related concern, or want to submit a privacy or data request, please contact us.